Frequently Asked Questions

FAQ

You have any questions?

Our team will answer all your questions. we ensure a quick response.

General

What services does Nondon offer?

We provide logo & branding, book cover design, social media creatives, book illustration & setup, print and packaging, plus custom design solutions.

Project timelines vary by complexity, but most projects are completed within 3 to 15 Working Days.

Yes, we offer expedited services for an additional fee. Please contact us to discuss your timeline.

Absolutely! We offer multiple revision rounds to ensure the final design matches your vision.

Simply contact us through our website or email with your project details, and we’ll guide you through the process.

The required information varies from project to project. However, we typically need to understand your project goals, design preferences, target audience, and the intended use or medium of the design.

Yes, all our designs come with high-quality, print-ready files suitable for any printing needs.

Yes, we provide premium printing services for marketing materials like brochures, banners, calendars, diaries, Books, and packaging — all with high quality and timely delivery.

Yes, we work with clients worldwide and manage projects remotely with ease.

Delivery

How will I receive the final design files?

Final files will be delivered via email or a Google Drive link. You’ll receive all necessary formats, including print-ready files.

Delivery usually takes 3–7 business days, depending on the type and complexity of the project.

If you fail to collect the final files within 30 days of submission:

  • The order will be considered cancelled.
  • You will not be allowed to use the submitted design in any form.
  • Nondon will retain full copyright of the design.
  • The advance payment will be forfeited.

 

Payment

How much do I need to pay to place an order?

A minimum advance of 50% (or full payment) is required before we begin working on your project.

We accept Visa, Master Card, bank transfers, mobile wallets (Bkash, Nagad, Rocket), and cash.

No, the advance payment is non-refundable once work has started.